Privacy Policy of Fone iTech
Welcome to Fone iTech, where we prioritize your privacy and data security. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal information through our website and services.
Information Collection
Personal Information: When you interact with Fone iTech, we may collect personal information such as your name, email address, phone number, and payment details. This occurs when you purchase products, request services, or sign up for our newsletters.
Device Information: We collect information from the devices you use when accessing our services, such as IP addresses, browser types, browser language, operating system, and other usage information like web request, pages visited, and links clicked.
Service Data: When providing repair services, we may access the data stored on your device, strictly for the purpose of completing the repair. We ensure this information is handled securely and with the utmost respect for your privacy.
Use of Information
The information we collect is used for several purposes:
- Service Delivery: To fulfill your requests for products and services, and provide a personalized shopping and service experience.
- Improvements: To improve our website’s functionality, expand our product offerings, and optimize our services based on user interaction and feedback.
- Communication: To communicate with you about your orders, services, promotional offers, and updates about our business that may be of interest to you.
- Security Measures: To enhance the security of our services, prevent fraud, and ensure the integrity of our operations.
Data Sharing
Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are prohibited from using your information for any purposes other than those requested by us.
Legal Compliance: We may disclose your information if required by law, subpoena, or if necessary to protect the rights, property, or safety of Fone iTech, our customers, or others.
Data Security
We employ a variety of security measures to protect your personal information. These include advanced SSL encryption for data transmitted to our servers and strict access controls for handling sensitive data. Regular audits and updates are conducted to further enhance our security infrastructure.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we take steps to remove such information and terminate the child’s account.
Your Rights
You have the right to access, correct, or delete your personal information stored with us. You can also object to the processing of your data, request data portability, and withdraw your consent for certain processing activities.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: foneitech@gmail.com
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.